Privacy policy for www.factem.com

ARTICLE 1: PRELIMINARY INFORMATION


This privacy policy applies to the site: www.factem.com.


The purpose of this privacy policy is to inform users of the site of the following information:

  • The way in which their personal data is collected and processed. Any data that might identify a user must be considered as personal data. Importantly, this includes name and surname, age, postal address, email address, user location and IP address.
  • Users' rights regarding personal data concerning them.
  • Who is responsible for the processing of any personal data collected and processed. 
  • Where these data are sent.
  • In the eventuality, the privacy policy regarding cookies.


This privacy policy completes the legal notice and the Terms of Service that users can consult at the following address:

http://www.factem.com/gb/content/2-legal-notice


ARTICLE 2: STATEMENT ON COLLECTION AND PROCESSING OF DATA


In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of data from users of the site is carried out in accordance with the following principles:

  • Legality, fairness and transparency: data may only be collected and processed with the consent of the user who is the owner of that data. Whenever personal data is collected, the user will be informed that their data is being collected and for what purposes their data is being collected.
  • Limited purposes: the collection and processing of data will be carried out in order to meet one or more of the purposes set out in this privacy policy.
  • Minimising data collection and processing: only the data necessary for the proper execution of the objectives pursued by the site will be collected.
  • Storage of data for a limited period of time: the data are stored for a limited period of time, with the user being informed of this. When this information cannot be provided, the user will be informed of the criteria used to determine the storage duration.
  • Integrity and confidentiality of the data collected and processed: the data controller undertakes to guarantee the integrity and confidentiality of the data collected.

     

To comply with the law, and specifically with the demands laid out in Article 6 of the European Regulation 2016/679, the collection and processing of personal data can only occur when at least one of the following conditions has been met:

  • The user has expressly consented to the processing. 
  • This processing is necessary for the proper execution of an agreement. 
  • The processing is based upon a legal obligation. 
  • The processing of the personal data is necessary to protect the vital interests of the data subject or of another person. 
  • Processing is necessary for the fulfilment of an operation of public interest or falling within the exercise of the public authority. 
  • The processing and collection of personal data are necessary for legitimate and private legal interests carried out by the data controller or by a third party. 


ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED IN THE CONTEXT OF BROWSING THE SITE


A. DATA COLLECTED AND PROCESSED AND METHOD OF COLLECTION

Personal data collected on the FACTEM site are the following:

Names, surname
Email address
Postal address
Date of birth
Telephone no.

These data are collected when the user carries out one of the following operations on the site:

When the user purchases a product online or when the user creates an account.

The data controller will keep all the data collected in his/her computer systems under appropriate security measures as follows: FACTEM will store your personal data for as long as it proves necessary to carry out the purposes for which they were collected, unless current legislation imposes a longer storage duration.

Collection and processing of data is for the following purposes:

In general, we use your personal data to process your requests and transactions, provide you with high quality services, inform you of opportunities which we believe would interest you and to manage your account.


B. TRANSMISSION OF DATA TO THIRD PARTIES

Personal data collected by the site are not sent to any third parties and are only processed by the site publisher.


C. DATA HOSTING

The site is hosted by: OVH, whose headquarters are located at the following address:

2 rue Kellermann - 59100 Roubaix - France.

The webhost can be contacted on the following telephone number: +33 9 72 10 10 07

The data collected and processed by the site are exclusively hosted and processed in France.


ARTICLE 4: DATA CONTROLLER AND DATA PROTECTION OFFICER

A. THE DATA CONTROLLER

The personal data controller is: Jean-Baptiste DORE. He can be contacted through the following:

By email: contact@factem.com

The data controller is responsible for determining the purposes and means used to process personal data.


B. OBLIGATIONS OF THE DATA CONTROLLER

The data controller undertakes to protect any personal data collected, to not transmit them to third parties without the user having been informed and to respect the purposes for which the data were collected.

The site holds an SSL certificate to guarantee that the information and transfer of data which are passed through the site are secured.

An SSL (Secure Socket Layer) certificate is designed to secure data exchanged between the user and the site.

In addition, the data controller undertakes to notify the user in the event of rectification or deletion of data, unless this would entail disproportionate formalities, costs and procedures.

In the event that the integrity, confidentiality or security of the user's personal data is compromised, the data controller undertakes to inform the user by any appropriate means.


C. THE DATA PROTECTION OFFICER

In addition, the user is hereby informed that the following person has been designated the Data Protection Officer: Jean-Baptiste DORE.

The role of the Data Protection Officer is to ensure the proper execution of national and supranational regulations regarding collection of personal data. The role is sometimes known as the DPO (for Data Protection officer).

The Data Protection Officer can be contacted by the following means:

By email: contact@factem.com


ARTICLE 5: USER RIGHTS


In accordance with the regulations concerning the processing of personal data, the user has the following rights:

In order for the data controller to comply with his or her request, the user is required to provide him with: his or her first name and surname as well as email address, and if applicable, account number.

The data controller is obliged to reply to the user within a maximum delay of 30 (thirty) days.


A. PRESENTATION OF USER RIGHTS IN TERMS OF DATA COLLECTION AND PROCESSING


a. Right of access, correction and deletion

The user may be informed about, update, modify or request the deletion of the data concerning them, through the following procedure:

The user must send an email to the Personal Data Processing Controller, specifying the subject of his or her request and using the email address provided above.

If they have one, the user reserves the right to request the deletion of their personal account through the following procedure:

The user must send an email to the Personal Data Processing Controller, specifying the subject of his or her request and using the email address provided above.


b. Right to data portability.

The user has the right to request the transfer of his/her personal data, held by the site, to another site, through the following procedure:

You have the right to receive personal data concerning you that you have provided us with, in a structured, commonly used and machine-readable form, and you have the right to transfer that data to another data controller without any impediment.


c. The right to restrict data processing.

The user has the right to request restriction or to deny the processing of his or her data by the site, without the site being able to refuse, unless it can demonstrate the existence of legitimate and compelling reasons, which may prevail over the user's interests and rights and freedoms.

In order to request the limitation of the processing or to formulate an objection to the processing of his/her data, the user may contact the controller.

You have the right to request us to stop processing personal data concerning you (for example, if you personal data are used for research purposes, you have the right to deny processing at any time, by writing to contact@factem.com or by clicking on the link ‘unsubscribe’ at the bottom of correspondence from us.)


d. Right not to be the subject of a decision based exclusively on automated processing

In compliance with the clauses set out in regulation 2016/679, the user has the right not be the subject of a decision based exclusively on automated processing if the decision produces legal effects concerning or affecting him or her in a significant way or similar.


e. Right to determine the future of data after death

The user is reminded that he or she can decide what will be done with their collected and processed data in the event of death, in compliance with law n°2016-1321 of 7th October 2016.


f. Right to take up with an appropriate inspection authority

In the event that the data processing controller decides not to respond to a user’s request, and the user wishes to contest this decision, or if he/she feels one of the rights detailed above has been breached, he/she has the right to request the counsel of the CNIL (the French National Commission of Information Science and Liberties, https://www.cnil.fr) or any appropriate judge.


B. PERSONAL DATA OF MINORS

In accordance with the provisions of Article 8 of European Regulation 2016/679 and the Data Protection Act, only minors aged 15 or over may consent to the processing of their personal data.

If the user is a minor under 15 years of age, the consent of a legal representative is required in order to collect and process personal data.

The site administrator reserves the right to check by any means that the user is over 15 years of age or has obtained the consent of a legal representative before browsing the site or subscribing to the newsletter.


ARTICLE 6: USE OF COOKIES


The site uses cookie technology.

A cookie is a small file (less than 4 kb), stored by the site on the user's hard disk, containing information concerning the user's browsing habits.

These files allow the processing of statistics and traffic information, facilitate navigation and improve service for the user's comfort.

The user's consent is necessarily required for the use of cookie files involving the storage and analysis of personal data.

This user's consent is considered valid for a maximum period of 13 months. At the end of this period, the site will again request the user's authorisation to save cookie files on his or her hard disk.


a. Refusal by the user of the usage of cookies by the site

The user is informed that he or she may refuse the storage of these cookie files by configuring his or her browser software.

For further information, the user can find the steps to follow his or her browser software to prevent the recording of cookie files at the following websites:

  • Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en 
  • Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox 
  • Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac 
  • Internet Explorer: https://support.microsoft.com/en-gb/help/278835/how-to-delete-cookie-files-in-internet-explorer 
  • Opera : http://www.opera.com/help/tutorials/security/cookies/ 


In the event that the user decides to disactivate cookies, he or she may continue to browse on the website. Nevertheless, any errors on the site coming from this change cannot be considered as a result of the site publisher.


ARTICLE 7: PRIVACY POLICY MODIFICAITON POLICY


This current privacy policy can be consulted at any time at the following address:

http://www.factem.com/gb/content/80-privacy-policy

The site publisher reserves the right to modify the policy in order to ensure compliance with the current laws.

As a result, the user is encouraged to consult this privacy policy regularly in order to keep informed about the latest changes which have been added.

The user is informed that the privacy policy was last updated:  04/07/2019.


ARTICLE 8: USER ACCEPTANCE OF THE PRIVACY POLICY


When browsing the site, the user confirms having read and understood this privacy policy and accepts the terms herein, particularly concerning the collection and processing of his or her personal data as well as the use of cookies.

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